MLRS Global — Privacy Policy

This Privacy Policy describes how MLRS Global (“we”, “us”, or “our”) collects, uses, stores, and protects information when you visit our website or use our services (“Services”). By accessing or using our website or Services, you agree to the practices described herein.

1. Information We Collect

Personal Information: When you contact us, register, subscribe, respond to surveys or questionnaires, or engage in our research services, we may collect your name, email address, phone number, company/organization name, job title, demographic information, and any information you voluntarily provide.

Usage / Technical Data: When you use our website or Services, we may automatically collect information such as your IP address, browser type, operating system, pages visited, date and time of visit, links clicked, and general usage data.

Survey / Research Data: For market research or data-collection projects (e.g. interviews, focus groups, CAWI, CATI), we may collect responses, opinions, feedback, and other participant-submitted data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our Services, including survey hosting, data collection, analysis, and reporting.
• To communicate with you—respond to inquiries, send updates, confirmations, newsletters, or project results.
• To improve our website and Services by understanding user interactions and fixing issues.
• To perform market research, data analysis, and generate insights for clients while maintaining data privacy and confidentiality practices.
• To comply with legal obligations or protect our rights, property, or safety.

3. Sharing & Disclosure of Information

We do not sell your personal information.

We may share information with trusted third-party service providers (such as hosting providers, analytics tools, or email service providers) solely to support our Services. These providers are contractually required to protect and use your data only as instructed by us.

We may disclose information when required by law, regulatory authorities, or to protect rights and safety.

For research projects, information shared with clients is typically aggregated or anonymized unless explicit consent is obtained for sharing identifiable data.

4. Data Retention & Storage

We retain your personal information only for as long as necessary to fulfill the purposes of this policy, unless a longer retention period is required by law.

Research data and survey responses may be stored and archived as required by project scope and client agreements.

We use reasonable technical and organizational security measures — such as secure servers, encryption (where applicable), restricted access, and monitoring — to protect data from unauthorized access or disclosure.

5. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction, update, or deletion of your information.
• Withdraw consent for data processing (where applicable).
• Request restrictions on processing or object to specific uses.
• Request anonymized or aggregated research results (if you participated).

To exercise your rights, email us at bids@mlrsglobal.com.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve user experience and analyze usage. You may disable cookies through your browser settings, though some features may not function properly.

7. Use by Minors

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If such data is identified, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our Services constitutes acceptance of these changes.

9. Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:

Email: bids@mlrsglobal.com